ASPCA raise funds via mobile donations
09.22.09
ASPCA,The American Society for the Prevention of Cruelty to Animals,has been successful at converting standard-alert subscribers to donors using SMS.
By sending a text message with keywords CAT or DOG to short code 27722,mobil users can get free cat and dog tips offered by ASPCA.
It asks subscribers to reply with the keyword GIVE to make a $5 donation,at the bottom of the ASPCA’s SMS alerts.
Tony Aiello, cofounder and senior vice president of mGive, Denver, CO.said,”The ASPCA is widely recognized as a forward-thinking nonprofit, in that they’ve embraced technology faster than many in the space with their online strategies, building email lists and they have donor management databases in place.”
He further said,”The next big wave from a direct marketing perspective will come from the mobile space, as it’s the most effective way to manage donor and constituent contacts, so it was fairly logical for the ASPCA to develop another permission-based channel to communicate with their supporters.”
Donors of ASPCA are organized in silos, one for dog fanatics and another for cat fanatics.
Mr. Aiello said,”SMS helps nonprofits engage with people in the mobile channel.”
“They can sign up at live events or via our Web site to receive the mobile alerts that include tips from the organization, which can start building its mobile list and start reaching out to potential donors.”he added.
Text messages of ASPCA read as follows:
“Examine Fido’s ears weekly. Tell a vet if there is redness/inflammation/waxy buildup or unusual smell. Reply GIVE to donate $5 to animals in need! Text DOG to 27722″
“Keep cats away from liquid potpourri. If ingested, it can cause drooling/vomiting/difficult breathing. Reply GIVE to donate $5 to animals in need! Text CAT to 27722. Text GIVE to 27722″
“Thanks for your donation to ASPCA. $5 will be deducted from your phone bill. Text GIVE and give up to 5 times.”
Mr. Aiello claims,On average, 5 percent of ASPCA’s subscribers respond per call-to-action, with 86 percent completing the donation,resulting in thousands of dollars in donations for the organization.
He said,”The ASPCA had the luxury of building a list before the giving part, but you can also do that simultaneously by sending them a WAP link to get more data from them.”