Delta to promote business through mobile
08.31.09
In order to promote international business routes and destinations, Delta airlines launched a mobile marketing campaign.
For the promotion, Delta airlines have tied up with digital agency Digitas and mobile marketing firm Phonevalley. Delta ran a similar text-messaging campaign n the fourth quarter of 2008.
Alexandre Mars, CEO of Phonevalley and head of mobile at Publicis Groupe, Paris, expressed his enthusiasm in supporting Delta Air Lines in their promotional plan once again. He said that Cell phones are very unique to marketers as they allow consumers to instantly react to an ad whilst on the move and to engage with their brand.
Phonevalley, a mobile marketing firm is already dealing with clients such as Hugo Boss, Kraft, Volvo and L’Oreal Paris.
Delta Air Lines is the world’s No. 1 airline, serving more than 400 locations worldwide.
As a part of the campaign, frequent travelers were presented with a visual list of Delta’s many worldwide destinations, during the months of April and June,and were invited to text the name of select destinations (i.e. Tokyo) to short
code 44144.
In return, participants received a series of tips to improve business practices in the featured destination to help them know what to lend insight to business practices abroad.The final message of each set includes a link to the Delta mobile Web site.On the website consumers can research and manage flight options.
Delta Airlines is not new to the mobile space as they have a lot of mobile offerings for their consumers.They had earlier partnered with the Transportation Security Administration to expand its mobile check-in with an electronic boarding pass. Their mobile site at http://mobile.delta.com lets consumers view their itineraries, login to book a trip, check flight status and schedules, check-in and click-to-call a Delta representative.
Like Delta,there are other airlines as well who made good use of mobile. Hawaiian Airlines ran an SMS sweepstakes to build its mobile database and activate its television sponsorship of Major League Baseball’s San Diego Padres.International airline AirAsia used mobile to increase awareness of the company and its promotions throughout Asia.